![]() ![]() An RMA number is required for any products returned to. Shipping and other costs related to the return of defective products to are the responsibility of the purchaser.In case our products stop working within the warranty period, please follow the instructions below. TO BEGIN THE RETURN PROCESS PLEASE CLICK HEREĪll our products come with a 12-month standard warranty. HERE IS A QUICK AND EASY WAY TO GET STARTED All batteries need to be returned at the below address with the RMA number:. ![]() It may take 2-10 business days depending on your bank to reflect the refund amount in your account once the refund is processed from our end. Refunds that do not involve returns will be processed in 4 business days. All refunds will be processed within 7 business days from the day of receipt of the returned item.In case of a cancellation request, a refund will be issued in full only after the order is returned to our warehouse and we will cover the return shipping cost. ![]()
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